Planning a future-proof hotel marketing strategy or brand positioning, engaging these young generations must be a priority. Not because it’s cool, not because it’s progressive, but because they will be your guests and customers in the coming decades. It’s not a passing trend, but reality.
With Millennials and Generation Z making up an increasing percentage of the travel market, it is essential to keep brand communication principles in line with the preferences and expectations of these two generations. Good news, the expectations of these two groups share a lot of similarities. Generation Z won’t buy your brand story According to […]